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Detroit City Manager

Are you a natural born leader? Do you thrive in a face-paced, start-up business environment? Is creative problem solving your love language? Would you love to work for a start-up that champions community and sustainability? Did you answer yes, yes, yes and yes?!? Well, then we’d love to have you Join our Bunch! Buncha is looking for a City Manager for our newest market in Detroit,  MI, The City Manager is responsible for day to day operations, leading the city’s team of shoppers and drivers to meet their potential and enabling the Company’s goals for growth and  a delightful customer experience. If you are thinking to yourself, ”this might just be my dream job”...... submit your resume and answers to the following questions to people@gobuncha.com; please include the position “Operations Manager”’ in the subject line of your email :

  1. When was the last time you had to make something out of nothing professionally?
  2. What was the last thing, personal or professional, that you nerded out on?
  3. What are you looking for in a workplace?

Who are We? Buncha is one of the first and fastest-growing social commerce platforms in the United States and we are continuing to grow into new markets! We are on a mission to build the most affordable and reliable way for neighbors to stock up on their weekly groceries and household essentials by bringing the convenience of delivery to everyone that needs it, all while providing our customers an exceptional delivery experience. We are guided by our core values of being Neighborly and Dedicated to our customers, team, partners, and product. We embrace Bold innovation to ideate, push boundaries, and communicate Authentically to go the extra mile in everything we do.

What’s in it for You?

  • Annual Salary $90,000 - $100,000
  • Unlimited Paid time off (PTO)
  • Equity Compensation Package
  • Medical & Dental Insurance
  • Employee discount – 15% off your Buncha orders
  • Employee development & professional training
  • Every day is different – working both independently and with a team
  • Team Oriented Culture - FUN - Rewarding Work with GREAT People

What We’re Looking for?

  • 3-5 years in Operations and/or General Management
  • 2+ years in a high growth start-up business environment
  • Experience in a supervisory role managing an hourly workforce
  • Grocery or retail industry knowledge, with understanding of Detroit’s grocery landscape and consumer preferences
  • Effective communication, someone who can clearly convey ideas, instructions, and feedback
  • Ability to query and analyze data in order to support a quantitative approach to decision making
  • Aptitude for identifying issues, evaluating alternatives, and implementing effective solutions to resolve operational challenges
  • Technical proficiency navigating relevant technologies, software, and tools used in operations and the ability to translate operational feedback back to our engineering and product resources.
  • Understanding of financial principles, budgeting, and cost management
  • A scrappy, “can do” attitude–this job will require everything from interfacing with executives and being an effective ground-level leader.
  • Openness: we believe in radical candor and value everyone’s respectful point of view.
  • Customer Obsessed: we believe in ensuring our users and partners always extract the maximum value from every interaction they have with our team, platform, and business

What You’ll Be Doing?

  • Managing day-to-day operations, supporting our growing team of shoppers and drivers to execute daily and long-term goals in the market.
  • Managing and maintaining performance goals for teams and individuals, monitoring performance metrics, and providing feedback and coaching to improve performance.
  • Continuously reviewing and improving operational processes to enhance efficiency, reduce waste, and streamline workflows. Implementing best practices and operational standards
  • Maintaining a customer-centric approach to operations, ensuring products/services meet customer expectations and consistently address customer feedback and concerns.
  • Building and maintaining relationships with partners and vendors; acting as the primary point of contact for in market partners; including top grocery executives
  • Managing operational logistics, effectively allocating resources and deploying labor in collaboration with dispatch and fleet/supply chain
  • Budgeting, and cost management to maximize efficiencies in addition to labor and resource utilization.
  • Providing an operational perspective to teams at HQ to ensure best practices and protocols.
  • Collaborating with the CEO and Head of Marketing to execute market level strategy
  • Working cross-functionally with product, engineering and marketing to help build insanely awesome products and processes that scale efficient and profitable growth

Buncha is an Equal Opportunity Employer that is committed to diversity and inclusion. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.